Refunds and cancellations

Digital report, delivered instantly

Full reports are digital and appear on your screen as soon as payment is confirmed. Because they can't be returned once delivered, payments are non-refundable after a report has been delivered.

When you get a refund

• The report wasn't delivered. If your payment went through but the report failed to generate, tap "Get a refund instead" on the error screen, or email us within 7 days of payment. We refund the full amount.
• You were charged twice for the same order, or charged without the purchase being recorded. Email us with the payment ID and we'll refund the extra charge.
• Refunds are processed within 5–7 working days to the original payment method (UPI, card, net banking or wallet). Your bank may take a few more days to show it.

Packs of 3

Once any report from a pack has been delivered, the pack is non-refundable. Unused reports stay available on the device you bought on.

Cancellations

Every purchase is a one-time payment. There are no subscriptions or automatic renewals, so there is nothing to cancel. You can close the payment window before paying at any time, and you won't be charged.

Contact

hello@trymakeamove.com · +91 90964 06537. Include your Razorpay payment ID (it starts with "pay_").